Terms of Service

Last updated: August 28, 2026

Welcome to Avennura. These Terms of Service govern your access to and use of avennura.com, including any information, content, features, products, services, and purchases made through our website.

Avennura is operated by Noventra Global LLC. Throughout these Terms, the terms “Avennura,” “we,” “us,” and “our” refer to Avennura and Noventra Global LLC, as applicable.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service and any additional policies referenced herein. If you do not agree to these Terms, please do not use our website or services.

1. Eligibility and Use of Our Services

You must be at least 18 years of age, or the age of majority in your jurisdiction, to make a purchase through our website.

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not use our website, products, content, or services in any manner that violates applicable law, infringes the rights of others, interferes with the operation or security of our website, or involves fraudulent or abusive activity.

2. Products and Product Information

We make reasonable efforts to present product descriptions, ingredients, images, packaging, pricing, and other product information as accurately as possible.

Product packaging, labeling, color, appearance, ingredient sourcing, or other non-material product characteristics may occasionally vary from images displayed on our website due to manufacturing updates, supplier changes, packaging revisions, or other operational considerations.

We reserve the right to modify, discontinue, replace, or limit the availability of any product at any time without prior notice, subject to applicable law.

3. Dietary Supplement and Health Information

Content provided by Avennura is intended for general informational and educational purposes only. It is not intended to constitute medical advice, diagnosis, treatment, or a substitute for advice from a qualified healthcare professional.

Dietary supplements may not be appropriate for every individual. Before using a dietary supplement, particularly if you are pregnant, nursing, taking medication, have a medical condition, are preparing for surgery, or have questions regarding possible interactions, you should consult a qualified healthcare professional.

Always read the product label and follow the directions, warnings, serving recommendations, and other information provided with the product.

Where applicable, statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.

Individual experiences and results may vary. Testimonials, reviews, and customer experiences displayed on our website represent individual experiences and should not be interpreted as a guarantee that you will achieve the same or similar results.

4. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products. Receipt of an order confirmation does not necessarily constitute final acceptance of your order.

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized payment activity, pricing or inventory errors, product availability, shipping restrictions, or violations of these Terms.

If we cancel an order after payment has been successfully collected, we will refund the applicable amount to the original payment method.

5. Account and Billing Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all transactions made through our website.

You are responsible for ensuring that your shipping address and contact information are accurate before submitting an order.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

6. Pricing and Payment

All prices displayed on our website are shown in the currency indicated at checkout and may change without prior notice.

Applicable taxes, shipping charges, discounts, promotional credits, and other charges will be displayed during checkout where applicable.

We reserve the right to correct pricing, typographical, promotional, or other errors. If an error affects an order that has already been placed, we may contact you with available options or cancel and refund the affected order.

Payment transactions may be processed through Shopify and other authorized payment service providers. Your use of those payment services may also be subject to the respective provider’s terms and privacy practices.

7. Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery times may be affected by carrier delays, weather, holidays, customs processing, fulfillment volume, incorrect address information, or other circumstances outside our reasonable control.

Additional information regarding fulfillment, shipping methods, estimated delivery times, and delivery-related issues is provided in our Shipping Policy.

8. Returns and Refunds

Eligible products may be returned in accordance with our Return and Refund Policy.

Unless an exception applies, dietary supplements must be unused, unopened, in their original condition and packaging, and have any applicable safety seal intact to qualify for a standard return.

If you receive an incorrect, damaged, defective, or improperly fulfilled product, please contact us so that we can review the issue and provide an appropriate resolution. When an eligible return results from an error attributable to Avennura or our fulfillment process, Avennura will cover the applicable return shipping cost.

9. Subscriptions and Recurring Purchases

Certain products may be offered through subscription or recurring purchase programs.

When you enroll in a subscription, the applicable price, billing frequency, renewal terms, cancellation options, and other material terms will be presented before you complete your purchase.

By enrolling in a subscription, you authorize us and our payment service providers to charge your selected payment method on a recurring basis until the subscription is cancelled in accordance with the terms presented at enrollment and our Subscription Policy.

You may manage or cancel an eligible subscription using the methods made available through your account or by contacting our Customer Care team.

10. Promotions and Discount Codes

From time to time, Avennura may offer promotions, discount codes, gifts, bundles, introductory offers, or other incentives.

Promotions may be subject to additional terms, eligibility requirements, expiration dates, product exclusions, minimum purchase requirements, or other limitations communicated at the time of the offer.

Unless expressly stated otherwise, promotional offers may not be combined. We reserve the right to modify or discontinue promotions as permitted by applicable law.

11. Intellectual Property

All content made available through the Avennura website, including trademarks, trade names, logos, product names, text, graphics, photographs, videos, designs, layouts, icons, and other materials, is owned by or licensed to Avennura or Noventra Global LLC and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes only. No content may be copied, reproduced, modified, distributed, republished, displayed, sold, licensed, or otherwise commercially exploited without prior written authorization from us or the applicable rights holder.

12. Customer Reviews and Submitted Content

If you submit a review, photograph, comment, testimonial, feedback, or other content to us, you represent that you have the right to provide that content and that it does not violate applicable law or the rights of another person.

You remain responsible for content you submit. Where permitted by law and subject to any permissions presented when the content is submitted, you grant us the right to use, reproduce, display, and adapt submitted content for purposes related to operating, improving, and promoting Avennura.

We reserve the right to remove content that is unlawful, misleading, fraudulent, abusive, infringing, or otherwise inappropriate.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, platforms, payment providers, fulfillment partners, shipping carriers, or other service providers.

We are not responsible for the content, availability, privacy practices, security, or independent actions of third-party websites or services that we do not control. Your use of third-party services may be governed by separate terms and policies.

14. Prohibited Activities

You may not use our website or services to:

• Engage in fraudulent, deceptive, unlawful, or abusive activity.
• Attempt to gain unauthorized access to our website, systems, customer accounts, or data.
• Transmit malware, malicious code, or other harmful technology.
• Scrape, reproduce, or commercially exploit website content without authorization.
• Impersonate another person or provide false or misleading information.
• Interfere with the security, availability, or operation of our services.
• Violate the intellectual property, privacy, publicity, or other rights of Avennura or any third party.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, content, and services are provided on an “as available” basis. Except for warranties expressly provided by us or warranties that cannot legally be excluded, we do not make additional representations or warranties regarding uninterrupted access, error-free operation, or the suitability of our website or services for a particular purpose.

Nothing in these Terms excludes or limits any warranty, right, remedy, or protection that cannot lawfully be excluded or limited.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Avennura, Noventra Global LLC, and their respective officers, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, punitive, or consequential damages arising from or relating to your use of our website or services.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Avennura, Noventra Global LLC, and their respective affiliates, officers, employees, and representatives from claims, liabilities, damages, losses, and reasonable costs arising from your unlawful misuse of our website or services, your violation of these Terms, or your infringement of the rights of another party.

18. Privacy

Your privacy is important to us. Our collection, use, processing, and disclosure of personal information are governed by our Privacy Policy and applicable privacy settings made available through our website.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

20. No Waiver

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

21. Governing Law

These Terms and any separate agreements through which we provide services to you will be governed by applicable federal law and the laws of the State of Montana, without regard to conflict-of-law principles, except where the laws of your state or jurisdiction provide rights that cannot lawfully be waived or limited.

22. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices, products, technology, or legal and regulatory requirements.

The updated Terms will be posted on this page with a revised “Last updated” date. Where required by applicable law, we will provide additional notice of material changes.

23. Contact Information

If you have questions regarding these Terms of Service, please contact us at hello@avennura.com.

Avennura
Operated by Noventra Global LLC
1001 S Main St, Ste 600
Kalispell, MT 59901
United States