Frequently Asked Questions

Standard US shipping is free on every Avennura order. No minimum, no code, no threshold to reach.

Most orders are prepared for shipment within 1 to 5 business days. Once shipped, standard US delivery typically takes another 2 to 4 business days.

These are estimates rather than guaranteed arrival dates. Holidays, carrier delays or severe weather can occasionally add time.

As soon as your order is packed and handed to the carrier, tracking is sent to the email address on your order.

Yes. Orders with several products can ship from different locations and arrive separately. You are never charged extra shipping when this happens.

Write to hello@avennura.com as soon as you spot the error. We will do our best to help, but once an order enters fulfillment the address can no longer be changed.

Yes. Every Avennura formula comes with a 30-day money-back guarantee. Try it, and if it is not for you, email hello@avennura.com within 30 days of delivery with your order number and a sentence about what did not work. We refund the purchase price of one opened tin, bottle or bag per formula to your original payment method. You do not need to send the opened product back.

The guarantee applies to orders placed on avennura.com, once per formula per customer. Any additional unopened units from the same order are refunded once they are returned in their original condition. Full details are in our Return and Refund Policy.

Unopened products in their original condition can be returned within 30 days of confirmed delivery for a refund of their price. Opened products are covered by the 30-day money-back guarantee above rather than a standard return.

Write to hello@avennura.com with your order number before sending anything back. The full details live in our Return and Refund Policy.

You do not need to. If an opened product did not work for you, the 30-day money-back guarantee refunds its purchase price, one opened unit per formula, and you keep it. Additional unopened units from a bundle are refunded when returned.

Damaged, defective or incorrect orders are always made right at our cost, regardless of whether the product was opened.

Email hello@avennura.com with your order number and, if possible, photos of the product and packaging.

Once we confirm the issue came from our side or our fulfillment process, we send a replacement or issue a refund and cover the costs of putting it right.

Once an eligible refund is approved and issued, banks and card issuers typically post the funds within 5 to 10 business days.

20% off every delivery, free standard US shipping, and your formula arriving on schedule so your routine never runs out. There is no signup fee and no commitment.

Subscription orders renew about every 30 days unless a different frequency is shown at checkout. Each renewal is charged automatically to your selected payment method and ships like any other order.

Yes, anytime, with no cancellation fee. Email hello@avennura.com from the address on your subscription.

Requests need to reach us before the next renewal enters processing. Cancelling stops all future renewals; it does not refund an order that has already been processed.

Where alternative frequencies are available, write to Customer Care before your next renewal enters processing and we will adjust it for you.

Every product page carries the complete Supplement Facts panel, and the same information is printed on the physical label. Please read the ingredients, directions and warnings before use.

Our formulas are produced with certified manufacturing partners: FDA-registered facilities in the US and a WHO-GMP certified facility abroad, using domestically and globally sourced ingredients.

Manufacturing details vary by formula, which is why we publish them per product rather than as one blanket claim.

Start where your day needs the most help. CLARITY carries the morning, EASE and BALANCE hold the middle, GLOW and STEADY keep the daily rhythm, and RESET and UNWIND close it out.

See how they fit together on The Ritual page.

No dietary supplement is FDA approved. Supplements are not subject to FDA premarket approval the way pharmaceutical drugs are, and Avennura never describes its products that way.

What we can say, and document, is that our formulas are manufactured through FDA-registered facilities in accordance with US dietary supplement requirements. Registration relates to the facility and its regulatory obligations; it does not mean the FDA has reviewed or endorsed an individual product.

Yes, and you do not have to ask for them. Every Avennura formula has its documents published on our Lab Results page: Certificates of Analysis, facility certifications and compliance statements, exactly as received.

Match the lot number on the document to the lot printed on your bottle or tin. If your lot is newer than the one published, write to us and we will send you its certificate.

The Certificates of Analysis cover identity, potency against the label claim, heavy metals and microbial safety. Each document shows the measured value next to its specification limit, so you can check every line yourself.

No, and we think that honesty matters. Different formulas are produced at different facilities with different certifications. We list each product's documents individually and only claim for a product what its own paperwork proves.

Customer Care can share general information about ingredients, Supplement Facts, directions and availability. We do not provide medical advice, diagnoses or individualized treatment recommendations.

Yes if you are pregnant or nursing, take prescription or over-the-counter medication, have a medical condition, are preparing for surgery, or have known allergies. A qualified professional who knows your history is always the right first stop.

Yes. Diet, lifestyle, age, health status and genetics all play a role. Reviews on our site reflect individual experiences and are not a guarantee of specific results.